Vice President, Product Management – Enterprise Platform Services & Operational Data Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Enterprise Platform Services & Operational Data Management operates within Global AR & Enterprise Platform Services, a key component of the broader Enterprise Platforms Center of Excellence. This Center of Excellence brings together product, engineering, and delivery teams to accelerate speed to market and maximize customer value across several of the organization’s key platforms.

The Vice President of Product Management, Enterprise Platform Services & Operational Data Management, focuses on Enterprise Capabilities such as Account Statements, Disclosures, Product Definition, Product Composer, and Global AR portfolio management and operations. The team drives the development of capabilities, platforms, and software in partnership with stakeholders and technology teams, leveraging Agile methodology and AI to deliver business growth.

Key Responsibilities Include:

• Define and own the capabilities and platform strategy, modernization and roadmap for multiple EP platforms, including Statements, Disclosures, PACE product definition, Product Composer and GAR BPM.

• Manage senior, multi-business stakeholder relationships and prioritize competing platform needs and features.

• Ensure the platform(s) meets evolving enterprise needs through continual innovation, evaluation, and delivery.

• Establish and lead value co-creation workstreams across business and technology partners.

• Lead Global AR & Enterprise Services annual planning.

• Ensure Global AR portfolio audit readiness.

• Align data requirements to enable Global AR business growth and transformation, including data analytics and risk and control initiatives.

Minimum Qualifications:

• Ability to translate business strategies into actionable plans, with a proven track record of driving results and strong attention to detail.

• 8+ years of experience leading multiple platform product management and/or product development teams in an Agile and AI environments.

• Recent experience leading large product management and or Product Development teams modernizing platforms from mainframe to cloud architecture is required.

• Program Management and Portfolio Management of large programs in Financial Services is required. 

• 2+ year of experience in Data Management is required.

• Knowledge of the issuance capabilities is strongly preferred.

• Demonstrated ability to build strong relationships, communicate effectively, and lead in a complex, fast-paced environment.

• 5+ years of people leadership experience with global teams in multiple locations; experience leading product management teams and change management across global stakeholders is strongly preferred.

• Proven innovation skills and experiences, with the ability to create flexible and scalable platform features leveraging AI.

• A leadership style that motivates, coaches, and develops high-potential direct reports.

• Growth mindset and flexibility to play multiple roles in a fast-paced environment.

Minimum Qualifications

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 

• Bonus incentives 

• 6% Company Match on retirement savings plan 

• Free financial coaching and financial well-being support 

• Comprehensive medical, dental, vision, life insurance, and disability benefits 

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

• Free and confidential counseling support through our Healthy Minds program 

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions