Technical Lead – Ghost Draft

Technical Lead – Ghost Draft

Primary Skill: Ghost Draft

Location: IL (can be remote)

Experience: 8-10 years
         

Are you a Lead with an extensive hands-on experience in designing and developing multi-channel (print, web/html, email, archive, SMS, Fax, etc.) communications using GhostDraft and related technologies?

We are looking for a Tech Lead who has extensive experience in GhostDraft to join our customer communication management (CCM) team. The role requires you to be well verged with end-to-end document life cycle and able to design, develop, implement and maintain end-to-end customer communication management applications. The role involves communicating directly with the customers to understand their requirements and finalize the input file structure. You will leverage latest software technologies and use GhostDraft Hub, Studio, Data workbench and configuration manager. Use appropriate system methodologies for analysis, design, coding, testing, implementation and modification to create PDF documents and print output streams.

Your Key Responsibilities:

• Develop end-to-end CCM applications

• Integrate output queues for printing and electronic channels 

• Understand the customer requirement and finalize the input file structure

• Thorough understanding of different output formats (AFP, PDF, HTML5, LIVE, Empower)

• Design and plan business and technical understating documents

• Create developer and reviewer checklists

• Create unit test cases for unit testing/SIT and UAT

• Perform effective QA

• Identify performance tuning and cost saving activities within project

• Follow the best practices while development and unit testing period

• Effectively review daily deliverables

• Participate in weekly project status calls with customers

What you need (knowledge, Skills & Experience):

• Experience end-to-End document lifecycle and GhostDraft

• Experience in direct customer communication

• Experience in scripting or programming languages (Java, shell script, Cobol, .net)

• Good debugging and error solving skills

Qualifications

[Good to have]

• Change Management 

• Mainframe/Unix

• Insurance domain

Additional Information

All your information will be kept confidential according to EEO guidelines.