Targeted Case Manager - Kirkwood Clinic

About Claratel Behavioral Health

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.

If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.

Make a Real Impact in Your Community

Are you passionate about walking alongside others on their path to recovery?

Join our Targeted Case Management (TCM) Program and help transform lives by supporting individuals who are chronically homeless or recently discharged from hospitals or correctional facilities.

As a Targeted Case Manager, you'll be a vital advocate and connector—empowering adults with behavioral health challenges to access housing, healthcare, and essential community resources. Through personalized, recovery-focused support, you’ll help individuals build stability and thrive.

What You’ll Do

Complete community-based needs assessments for individuals on your caseload

Provide case management and support services aligned with each person's Individual Recovery Plan (IRP)

Facilitate care coordination and communication across service providers and support networks

Participate in interdisciplinary treatment team meetings to inform care strategies

Make consistent weekly outreach to all clients and maintain high-quality documentation

Advocate for clients and help them navigate housing, healthcare, legal systems, and more

Provide transportation for individuals to community appointments and integration events

Communicate clearly and ethically with agency staff, families, and community partners

Support family education and help leverage natural supports in the community

Minimum Qualifications

Bachelor’s degree in Social Work, Psychology, Human Services, or a related field

Proficient with technology tools, including electronic medical records, smartphones, and telehealth platforms

Strong care coordination skills to connect clients with internal and external services

Valid Georgia Driver’s License and ability to pass a defensive driving course

Preferred Experience

1+ year of behavioral health or human services experience

2+ years in residential services or working with vulnerable adult populations

Familiarity with trauma-informed care and recovery-oriented approaches

Working Conditions

Primarily community-based field work, with some in-office documentation and meetings

Service delivery through both in-person and telehealth

Occasional evening/weekend work for community events or special circumstances

Use of agency vehicle for transporting individuals

Must complete all agency-required trainings and certifications

Who You Are

A compassionate connector with a client-centered mindset

Organized, self-motivated, and detail-oriented

A strong communicator who thrives in team collaboration

Able to maintain professional boundaries and ethical standards

Committed to equity, empowerment, and holistic wellness

Why Join Us?

Be part of a mission-driven team focused on community transformation

Opportunities for professional development and supervision

Work that’s meaningful, dynamic, and never the same two days in a row

Competitive compensation and full benefits package

Let’s Change Lives—Together.

If you're ready to help others build better futures and access the care they deserve,

we want to meet you. Apply today and become part of a team where your work truly matters.

Pre-employment drug screening and successful completion of a criminal history background check is required.

Claratel Behavioral Health participates in E-Verify (Company ID: 226305)

Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.

Show more Show less