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Infrastructure Analyst

NatWest Group logoNatWest Group

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Job Description

Join us as an Infrastructure Analyst

Hone your analytical skills as you provide support to ensure the operational health of the mainframe platform, covering all aspects of service, risk, cost and people

You’ll be supporting the platforms’ operational stability and technology performance, including maintaining any system’s utilities and tools provided by the platform

This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development

What you'll do

As an Infrastructure Analyst, you’ll be providing input to and supporting the team’s activities to make sure that the mainframe platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You’ll be supporting the delivery of a robust production management service for relevant infrastructure platforms.

In addition, you’ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes.

Your role will involve:

Contributing to the mainframe platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk

Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting

Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity

Building relationships with platform, domain and relevant cross-domain stakeholders

Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations

The skills you'll need

To succeed in this role, you’ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You’ll need a solid background working in zOS Operating System, an Agile or DevOps environment with continuous delivery and continuous integration.

We’ll also look to you to demonstrate:

Technical knowledge, including platform, technology, products and domains

Experience using zOS

Knowledge of zOS Connect and ZDIH

Knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment

An understanding of operational principles on a Mainframe platform

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Requirements

No specific requirements listed.

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