Job Description
At AEP, we’re more than just an energy company!
We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Job Description
Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes and leads the largest and most complex infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Helps manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and install and configure hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.
What You'll Do:
Ensure health of the mainframe environment by managing CICS regions
Monitor CICS for performance and modify configurations as needed to maintain high performance needed for business units
Review planned vendor upgrades and track versions on software heatmap to ensure upgrade work is scheduled
Download new software versions from vendor website, communicate new features to Business Applications and Mainframe groups, outline implementation plans with affected groups, and upgrade CICS regions to new version to retain vendor support
Participate in major/significant incidents affecting the mainframe, focusing on return-to-service, and then performing group root cause analysis and future problem prevention
Provide support for less experienced team members working break/fix tickets and review their work as needed
Participate in Disaster Recovery exercises on a bi-annual basis
Primary assignment will be CICS, but other technical areas will be assigned to maintain AEP’s mainframe environment. Especially important will be inputs into the mainframe such as MQ Series and Shadow
Preferred Requirements:
Expert knowledge supporting CICS (4+ years), not just using CICS
Knowledge of other mainframe software & components, such as DB2, MQ Series, Mainframe WAS, Shadow, Endevor, COBOL, QMF, CDC, RACF, T-Rex, TMON for CICS, OPC, sFTP, JCL, ThruPut Manager, Omegamon, z/Secure, TCP/IP, IBM System Automation tool, z/OS, ACC, DRS, VPS, SMS, SKLM, ITOM, HOD, PComm.
Strong research, analytical, and problem-solving skills
What We're Looking For:
Infrastructure Engineer Staff (SG9):
Education: Bachelor's degree in computer science, engineering, or related technical field is required.
Experience: 10 years of relevant work experience is required. An equivalent combination of education and experience may be considered.
Infrastructure Engineer Lead (SG10):
Education: Bachelor's degree in computer science, engineering, or related technical field is required.
Experience: 12 years of relevant work experience required. An equivalent combination of education and related experience may be considered.
What you'll Get:
Infrastructure Engineer Staff (SG9): $112,869 - $146,730
Infrastructure Engineer Lead (SG10): $132,562 - $172,333
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Compensation Grade:
SP20-009
Compensation Range:
$116,255.00 - $172,331.00
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
