Business Analyst

Location: Leeds/London/Dublin

Contract type: Fixed term contract

Reporting to: Programme Manager

Role Purpose

We are seeking a highly motivated and collaborative Business Analyst to support the Programme Management team. The role will be part of our Strategy, Change & Transformation team who shape, enable and drive the strategic change agenda within Group COO, and are at the centre of our leading (and growing) global business. The Business Analyst is accountable for surfacing, understanding and documenting business processes & requirements, identifying areas for improvement, and ensuring that business and programme needs are met through process improvements, or strategic changes. This role strategically bridges between business needs and technical solutions, ensuring alignment between business objectives and project work.

About COO – Strategy, Change & Transformation

As Flutter we have an unparalleled portfolio of world-class brands, global scale and challenger mentality, through which we excite and entertain our customers. Our Mission in Group COO is to supercharge the ‘Flutter Edge’ – our collective power and global differentiator. We accelerate value by being better, faster together, empowering local hero brands with the benefits of a global leader (across Product, Technology, Expertise and Scale). As SC&T we shape, enable and drive the strategic change agenda within Group COO. We are trusted partners embedded across the full lifecycle of transformation to deliver the Flutter Edge. We drive E2E solutions, in collaboration with Flutter leaders by bringing to bear our collective expertise in Strategy, Strategic Programme & Portfolio Management and Business Change Management.

Accountabilities & Responsibilities

Provide support as a part of the programme team and collaborate with business units to surface, analyse and document requirements and processes in line with strategic objectives

Responsible for requirement gathering and documentation with the business, ensuring transparency and alignment to the businesses expectations

Support project management activities including planning, monitoring, and reporting

Perform data analysis and generate insights to support decision-making, including reporting through with clear outcomes and metrics

Collaborate across business units and delivery teams to optimally align planning with outcomes, driving incremental business value realisation

Drive continuous improvement by recommending incremental improvements to the Programme and project work, including gap analysis and process improvement opportunities

Skills & Capabilities

Experienced in a business analyst role, preferably within Consumer, Retail, Tech, Gaming or eCommerce industries

Superb communication and teaming skills

High quality attention to detail

Ability to elevate data analysis and reporting through visualisation, insight and storytelling

Experience in project management methodologies

Comfortable navigating a global organisation and collaborating with multi-functional teams

Ability to coordinate and work in a fast-paced environment

Problem-solving, and analytical skills

A track record of successful delivery within a team

Qualifications & Experience

Strong / Proven abilities in project reporting and analytics

Experience with process & document management tools, such as PowerBi, Jira and Excel

CBAP, CCBA, CSM , MSP, or equivalent certification is a plus

Experience working in a highly regulated environment

Familiarity with digital / technology transformation

Measure of Success

Within the COO Strategy Change & Transformation function , success will be determined by:

Project Delivery: Supporting the delivery of end-to-end solutions by starting transformations well, implementing well and optimising beyond delivery. Achieving key results on time and within budget while maintaining high quality and compliance standards

Team Development: Support the development of the wider Strategic Change & Transformation function, growing our collective capability, capacity and sense of team

Elevating Transformation across Flutter: An approach for uplifting and innovating to develop our strategic delivery capability across Flutter

Operational Efficiency: Enable the demonstration of tangible improvements in operational processes and business performance as a result of project initiatives

Customer Satisfaction: Building strong relationships and ensuring clear communication across teams & management

Risk Management: Actively catalogue and report on business risks, ensuring minimal disruption to business operations and supporting our enterprise risk profile

Change Adoption: Support the smooth implementation of new processes or systems, with high adoption rates and minimal resistance

Continuous Improvement: Embedding a culture of continuous learning and best practice sharing across teams and projects

About Flutter

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to use our significant scale and our challenger mentality to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our stakeholders. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

On May 31 2024 Flutter moved its primary listing to the New York Stock Exchange. With a greater proportion of our future profits expected to be generated in the US, and given FanDuel’s #1 position in that market, we believe a US primary listing is the natural home for the Group.

Benefits

Uncapped Holiday Allowance (you read that right!)

Enhanced Pension Scheme (please ask for your location and we will share)

Bonus Scheme

Life Assurance

Income protection

Private healthcare (with option to add dependent)

£/₤1,000 annual self-development learning fund & Access to thousands of Udemy courses

Invest via the Company Share save Scheme, Discount vouchers, Volunteering days.

Enhanced Parental Leave and paid time off for appointments.

Reward portal eg. electric car scheme, gym membership discounts etc.

Wellbeing scheme

On-site Gym, Canteen and Gaming area plus many more!

Show more Show less