About us:
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.
The role:
HDI Global is dynamic and forward-thinking insurer, operating in the heart of the London. With a commitment to innovation and excellence, we aim to deliver fundamental and strategic change. As part of our growth strategy, we are seeking a talented, solutions driven Business Analyst to join our team specialising in requirement gathering, process improvement, process mapping and change management.
To act as the ‘communication interface’ between the Business representatives and IT, to derive and translate the business requirements into technical requirements in order to help implement the solution and facilitate global and local level change in the organisation.
Key accountabilities:
Eliciting and delivering high quality business requirements from key stakeholders on a full end to end basis including documentation in appropriate tools
Working with designers/architects and stakeholders to define value adding solutions
Analyse and understand key business processes along the full value chain to enable production of “as-is” and “to be” process documentation
Development of clear and detailed process maps, including systems and controls
Conduct gap analysis and Identify inconsistencies across the mapped business processes and highlight opportunities for improvement
Close collaboration with IT while transforming business requirements into technical solutions, and review of developed solutions
Testing of functionality and processes including preparation of test scripts/scenarios and conducting testing where appropriate
Facilitating and conducting business change impact analysis including user training, process modelling, preparation of associated documentation
Business warranty support as part of go live including defect resolution & management, embedding changes into BAU, conducted lessons learned sessions to further optimize the whole process and to learn from mistakes
Facilitating workshops with SME's
Development of data flow maps and data directories
Co-ordinate and lead project teams including development resources where necessary. This will include production of project plans, status updates and any other associated reporting relevant to the Business Change function
Awareness and interest in understanding trends in the industry including what changing in the organization and how it can affect the business system and process landscape
Skills & experience:
Significant experience working as a Business Analyst
Strong skills in Process Analysis, Mapping and Business Process Re-engineering
Operating Model analysis, design and documentation
Requirements elicitation and documentation
Strong analytical and problem-solving skills with a demonstrated ability to extensively analyse business processes and workflows
Experience facilitating workshops and focus groups
Excellent communication and interpersonal skills, and the ability to work with people at all levels of an organisation
High level of competence with MS Office and MS Visio (or other process modelling tools)
3-5 years Insurance Industry experience in the P&C sector
At least 2 projects where role has been performed and required specific focus to process improvement / Operating Model design
Good project management skills including plan production, monitoring and status reporting
Desirable:
A good understanding of Agile and/or SAFe methodology
Good understanding of Solvency II, Data Governance & Controls
Completed the BCS Diploma in Business Analysis
Experience in Robotic Process Automation & other Intelligent Automation concepts
Experience in data improvement
Other:
As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
If you require support with your application, please contact UK&IRE_Recruitment@hdi.global
Show more Show less
Requirements
No specific requirements listed.